Archived Why SERVPRO Blog Posts
Our Commitment to 5-Star Service!
Our customers are the reason for SERVPRO® New Orleans Uptown & Mid-City's continued success. We have established great professional relationships in NOLA, and many jobs come from referrals from previous customers! Here are a few of the 5-star Google reviews that we have recently received.
"Working with Sean, Jordan and Chino was a pleasure. I as a Property Manager felt it was one of the best teams I have ever worked with. They were professional, with great courtesy and delivered with great work as expected.
I highly recommend their services." - G Diaz
"Tristan White/crew were extremely helpful- did a great job! They showed up on time, worked hard, cleaned up and completed the project quickly and as scheduled. We would definitely recommend to anyone." -Brianna M.
"I was so impressed with the service that SERVPRO provided. I felt horrible with all the fire and smoke damage I had on my house, but they made me feel comfortable and confident that they could help get my house back in order. I would highly recommend them!" - CG
Call Us Today!
SERVPRO® of New Orleans Uptown & Mid-City has a team of highly trained technicians on-call 24-hours a day to respond to residential and commercial property damage emergencies in NOLA. Call us today at (504) 468-3047. We’ll restore your property damage, “Like it never even happened.”
New Orleans Cleaning Experts
We are Cleaning Experts
SERVPRO of New Orleans Uptown & Mid-City is here to help during this uptick in COVID-19 cases. This is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.
According to protocols set forth by the Centers for Disease Control and Prevention, our team members are prepared to clean and disinfect your home or business. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff performs daily.
The CDC encourages the cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:
- Kitchen/Food Areas
- Retail Spaces
- Water Fountains
- Sales Counters
- Carpets and Rugs
- Stair Handrails
- Elevator Cars
- Playground Equipment
- Fitness Equipment
The CDC recommends the usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.
Call us today!
If your home or business needs deep cleaning services, call the experts today – SERVPRO of New Orleans Uptown & Mid-City- (504) 468-3047
New Orleans' Water Removal Team Discusses Equipment And Drying Procedures
SERVPRO Technicians Are Highly Skilled in the Water Removal and Drying Processes to Protect New Orleans Properties
Whenever water enters your home in New Orleans, many of your possessions and structural materials are at risk of undergoing extensive damage. Excessive moisture can ruin the carpet and weaken the structural strength of wooden materials. Wet organic materials like paper and wood are food sources for mold and can be affected if given enough time and the right temperature.
When preventing microbial growth resulting from a broken pipe or malfunctioning appliance, moisture levels must return to preloss conditions within 48 hours. The water removal process in New Orleans first involves extraction, then rapid structural drying. Using specialized equipment, our SERVPRO technicians utilize the two methods and drop moisture levels quicker than conventional companies can do.
The most drenched areas of the building get worked on first, after the source of the water has been fixed. If there is two inches or more of standing water inside the house, then a submersible pump sucks up the water and pumps it into a sewage drain. Next, depending on the type of affected material, our SERVPRO technicians use different extraction tools.
Some extraction wands are designed to remove water from flat non-porous surfaces like wood floors. For cleaning saturated carpet and pad, a weighted extraction tool can be used to compress the carpet and increase the effectiveness of the extraction process. We can also provide a Rover, a mobile SERVPRO technician-driven device. The equipment uses the weight of the operator standing on top of it to squeeze the soft fibers in the carpet to pull out as much moisture as possible. For cleaning pieces of furniture and other items containing upholstery, a smaller handheld wand can be implemented.
After extraction is complete, the drying stage begins. During the dry-out step, we use equipment to create an environment that speeds up evaporation. Air movers get placed around the wet region and are positioned so that they hit wet surfaces at a 45-degree angle and push air in a counterclockwise motion. Dehumidification systems are then placed in the room to pull moisture out of the air and exhaust hot air out for the air movers to use. These steps of the water damage and restoration service may take many days, depending on the severity of the water intrusion, time left untreated, temperature, and the structure involved.
Moisture levels get monitored each day the equipment is set up. We utilize infrared cameras, thermal hygrometers, and regular moisture meters to know when we have achieved our baselines needed for correct moisture content levels. Once the levels reach what they were before the loss, we remove our equipment. If you ever need assistance with water-related issues, contact SERVPRO of New Orleans Uptown & Mid-City at (504) 468-3047 24/7.
Welcome to the Garden District of New Orleans, click right here.
Our Advanced Technology and Techniques for Water Damage
What sets SERVPRO of SERVPRO of New Orleans Uptown & Mid-City apart is our advanced technology and techniques that allow us to be pioneers in the restoration industry. The technology and best practices we use allows SERVPRO of New Orleans Uptown & Mid-City to get your home or business back to its preloss condition in no time!
When we first get to a job we need to measure the water damage using infrared cameras and moisture detection and measurement devices. The infrared camera allows us to see what the naked eye cannot see.
Our powerful extraction equipment speeds the drying process by removing the water from your home or business. SERVPRO of New Orleans Uptown & Mid-City uses both Truck-mounted and portable extraction units to perform efficient water removal.
Our drying equipment includes Industrial-grade dehumidifiers that help prevent secondary water damage like swelling and warping of floors, walls, and furniture and High-speed air movers create airflow across walls, carpets, pads, and furniture, which accelerates the evaporation of moisture.
Our professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers to dry your home or business. We’ll carefully monitor the progress using moisture meters until the materials return to acceptable drying goals.
If you are experiencing water damage in your New Orleans Uptown & Mid-City home or business call us today!
Say Goodbye To Funky Smells In Your Restaurant!
Does your New Orleans restaurant smell like a bad recipe? Do you have customers come into your place and wrinkle their nose? Or they walk in and then leave without ordering anything. You know you’re in need of odor removal when customers suddenly lose their appetite when entering your restaurant. We know it’s not a pleasant topic, but it’s one we, at SERVPRO® of New Orleans Uptown & Mid-City, have experience correcting! So, how can we help you with your odor problems?
Here are some ways SERVPRO® of New Orleans Uptown & Mid-City will get your restaurant sweet-smelling once again:
Sometimes you need a bit more than the everyday cleaning job your staff does. Just like we do deep cleaning a couple of times a year in our homes, it is essential to have this done in our restaurants as well. Restaurants enjoy a thorough cleaning of the floors, drapes, blinds, carpeting, and upholstery. Food smells can become trapped El Paso has specialty cleaning services to ensure your restaurant gets deep cleaned.
Not only does your NOLA restaurant need deep cleaning, but it needs an odor removal process using deodorization. Our staff is trained to discover what is causing the odors. This is an important first step in eliminating odors. Once our staff knows where the smell is emanating from, then we can use the proper formula to remove it. We have several different deodorizing formulas created to get to the source of the bad smells. Odor removal is not just about hiding or covering up offending smells, but it’s essential to go to the root of the problem and neutralize it.
Inspect for mold
Mold is one thing that not only leaves a musty odor, but it has a negative impact on your health. That’s why it’s so important to determine if mold is the culprit and, if so, to begin action right away to combat it. We have tools and equipment that help us determine if there is a mold problem. It doesn’t take much for mold to develop and then spread. If you suspect mold, we will discover the source and work to isolate it, then eliminate it.
At SERVPRO® of New Orleans Uptown & Mid-City, we make cleaning and restoration our expertise. We train and educate our staff to combat stinky smells wherever they may be.
Why SERVPRO of New Orleans Uptown & Mid-City Should Clean Your Carpets
Carpet is a type of flooring that is extremely hard to keep clean and once it is dirty it is even harder to bring back to its original condition. That is why we, SERVPRO of New Orleans Uptown & Mid-City is here to help. We offer many types of carpet cleaning. Some benefits to using SERVPRO of New Orleans Uptown & Mid-City for your carpet cleaning include:
Odor Control If you have pets or children, chances are there is a larger amount of dirt and debris on the floor that can cause odor. Accidents happen and spot cleaning sometimes is not enough. Carpet tends to trap odors and sometimes homeowners can become nose blind to them. Here are SERVPRO, we can remove the toughest stains and odors from your carpet.
Health Benefits Carpets trap dust particles, bacteria, and allergens found in the home, which have been linked to nose, sinus, and breathing problems such as asthma. If these contaminants are not removed from the carpet, they can potentially cause health issues for you or your family. Vacuuming alone cannot eliminate such contaminants. They can only be removed through professional-grade products used to clean and sanitize your home, which SERVPRO of New Orleans Uptown & Mid-City has!
Prevention Professional carpet cleaning can help prevent not only the build-up of dirt and debris but the longevity of your carpet. It clears out infestations of dust mites. Dust mites may cause asthma and allergy exacerbations, and professionals have the products essential to eliminate such infestations. Also, carpets easily develop mold, especially in areas with high humidity levels. When moisture, such as rain is being tracked in the house, it gets driven into the carpet fibers and can cause mold to grow. Routine professional carpet cleaning can help prevent the growth of mold in your carpet.
Call us today to schedule a carpet cleaning! (504) 468-3047
Our Cleaning Agents
Because SERVPRO of New Orleans Uptown & Mid-City is backed by the SERVPRO Corporation, we have access to a large amount of cleaning agents that any other restoration company would not have. We have chemists working daily to ensure all the products that we offer are high quality and safe for you and your family or business.
Not only do we offer the typical types of cleaning, but we also offer biohazard cleanings. This sets us apart because not many companies want to deal with trauma and crime scenes or hoarding situations- but that's where you can count on us!
Some of our cleaning agents range from urine odor and stain remover, graffiti remover, leather cleaner, floor sealers, wall and surface cleaner, tile and grout cleaner, and gum remover. Plus, our newest cleaner is a hospital-grade disinfectant that we use during our COVID-19 cleanings. To learn more about our COVID-19 cleanings click here.
Because we are backed by the SERVPRO brand you can trust that any product we use in your home or business will be high quality, and exactly what is needed to get the job done.
SERVPRO of New Orleans Uptown & Mid-City, a restoration company, has been serving the greater New Orleans area for many years and many years to come! Call us 24/7 365 for any type of cleaning job you may need to be done. As you can see just from the products listed above we can complete just about any job you may need! Call us today at (504) 468-3047.
An Easier Way to Communicate With Us!
SERVPRO® of New Orleans Uptown & Mid-City is excited to announce that we are now able to text with our future and current customers!
If you are experiencing any issues from water, fire, mold, and everything in between, send us a message!
We are able to open new jobs, as well as answer any questions about existing jobs through our new messaging service.
What you can expect from this service:
- Lightning-fast response time to questions or claims.
- Improved customer service.
- Updates on when technicians will be arriving at your home or business.
- An easier way to leave reviews after our service is done.
- If you are a self-pay customer, an easier way to pay right through your phone.
Text us today at 504.468.3047
Factors to Consider When Deciding on a Storm Restoration Company | SERVPRO® of New Orleans Uptown & Mid-City
Choosing the right restoration company is crucial to returning to normal. Call SERVPRO of New Orleans Uptown & Mid-City to set up an appointment.
Storms that move through the area can be frightening due to lightning and high winds, but if they cause damage, the aftermath can be absolutely devastating. Storm damage continues to increase every year, and with storm season in full swing, it is best to know what to do if you have damage to your home or office.
As with any service, choosing the right service provider for storm restoration is so important. Not only is the company you trust in charge of handling your property, but they are also doing it in what is likely a stressful time—meaning doing your due diligence to choose someone you can count on is definitely worth your time.
Choosing the Right Service Provider for Storm Restoration
Consider what their past work says. Doing your research is always important when you are investing in your home or commercial space, especially when it comes to restoration. The rate of scams after a storm tends to be high, as companies move in and try to take advantage of those who are vulnerable. That is why we are so proud of our reputation as leaders in the community and in the restoration industry on a national level, so you can count on us for incredible service.
Determine what their plan is for high demand periods. Storms are unique in the restoration world due to the fact that they cause large areas to sustain damage in such a short amount of time. For companies without ample resources, it can be overwhelming, but for us, we are equipped to handle disasters of any size thanks to our national SERVPRO® partnerships we can call upon for backup.
Consider how they handle after-hours emergencies. A quick response is not just something that is a “nice to have”—when it comes to storm damage, it is essential to making sure further damages are not allowed to occur. Make sure your company has something like our 24-hour emergency line in place. No matter when you call us, we will begin dispatching a response team right away to handle your damage as quickly as possible.
When you have damage from a storm to your home or commercial building, you can always depend on us to handle it. Contact us at any hour to see our exceptional service in action.
Allow The Heroes of SERVPRO® of New Orleans Uptown & Mid-City to Help You!
Trust the heroes of SERVPRO® of New Orleans Uptown & Mid-City! Call us at 504-468-3047
Are you a factory owner whose inspection is coming up after damage to your workplace? Or maybe your office is overdue for a professional cleaning? SERVPRO® of New Orleans Uptown & Mid-City can help in both situations!
You have probably seen our SERVPRO trucks throughout the greater New Orleans area. That's because we are the premier residential and commercial cleaning and restoration service.
We specialize in the following residential and commercial services:
- Building services
- Cleaning services
- Fire damage restoration
- Mold remediation
- Storm damage restoration
- Water damage restoration
While many of you know us for our disaster clean-ups and damage restoration, we excel at far more!
We have experience cleaning:
- Apartment buildings
- High-rise residential
- Large office/high-rise office buildings
- Large retail/big-box stores
- Small office buildings
- Small retail stores
We also provide the best in commercial cleaning for your Nashville business. Whether you need a preventative maintenance system, electronics restoration or document drying, you can trust SERVPRO® of New Orleans Uptown & Mid-City. We understand that every hour spent cleaning up is an hour of lost revenue and productivity.
Our other professional cleaning services include the following:
- Air Ducts and HVAC
- Bio-hazard and sewage
- Carpet and upholstery cleaning
- Ceilings, walls, and hard floors
- Drapes and blinds
- Odor removal and deodorization
- Crime scene cleanup
SERVPRO® of New Orleans Uptown & Mid-City is faster to any size disaster in the Nashville community area because we are locally owned and operated. If you need us anytime, contact us because we have 24-hour/7 days a week emergency service.
Our highly-trained and certified technicians are specialists in using technologically advanced products. We use OSHA-approved cleaning agents, and innovative techniques to restore your home or business to a preloss condition.
You can trust SERVPRO® of New Orleans Uptown & Mid-City to keep your property’s appearance safe and healthy for your family, staff, and clients. Do you need help with your insurance claims, we provide a stress-free claims process by helping to manage the insurance paperwork process.
Out With The Old & In With The Clean!
Call SERVPRO® of New Orleans Uptown & Mid-City
Turn Your Vacancies Into Filled Rooms Faster With Our Cleaning Services!
Time can go by in the blink of an eye, particularly when it comes to preparing a recently rented space for the next tenant.
Apartment building managers: your days of desperate calls and getting on your own hands and knees to scrub the crevices of vacated apartments are over. SERVPRO® of New Orleans Uptown & Mid-City is ready for your next moment of need.
SERVPRO® is well known for our large-scale services, including repair and restoration of property damaged by fire, water, mold, and natural disasters. We're also New Orleans’ top choice in professional cleaning for office spaces and commercial facilities. However, we're about more than large-scale services. Our services are just as useful for the single bedroom apartment as they are for the big box warehouse.
No matter the state the former tenant has left the apartment, we've got the supplies and services needed to get the job done. For carpet and upholstery, SERVPRO® of New Orleans Uptown & Mid-City can remove unwanted dirt and dust that hide far below the surface using state-of-the-art equipment. When it comes to making an apartment like new, deodorization is key. We have the experience and knowledge to identify the source of unwanted odors and use the proper, fast-acting products that will eliminate them fast! We also get to those hard-to-reach places, like air ducts with dirt buildup. We can clean and restore your air ducts and HVAC systems to improve indoor air quality and ensure that heating and cooling systems function properly.
As a locally owned and operated business, we have the customer service and experience needed to make an apartment space like new. We also have the equipment, network, and training to do the job faster than any other cleaning service in New Orleans and surrounding areas. At SERVPRO® of New Orleans Uptown & Mid-City, we are faster to any disaster.
Did a recent tenant leave one of your apartments in poor condition? Or simply expecting a resident to move soon? SERVPRO® of New Orleans Uptown & Mid-City offers the fast service and experience you need to get the job done. Not sure where to start? Call us with your questions at 504-468-3047
Does Your House Need a Breathing Treatment
Home lungs need care too!
Owning a home is a wonderful experience that comes with huge responsibilities. The list of what needs to be checked is a lengthy one that can honestly seem overwhelming at times – so let us handle a few of them for you! Keeping your house properly maintained ensures you will have a place you love to call home for years.
One area that many homeowners neglect is properly maintaining the air ducts. If you think about what the air ducts do for your home, it is very similar to what lungs do for your body. With that in mind, the industry standard for residential properties is to have the air ducts cleaned every two - five years. This process improves indoor air quality by moving debris within the duct work. It will increase the lifespan of your AC system and make it more efficient.
You may be thinking, “What could they possibly find in these units?” Well I am glad you asked!
We have removed things as crazy as a toy car, to the more serious discoveries of mold that people never knew existed. Fortunately, not only do we remove debris, we also treat it with an antimicrobial agent to eliminate mold and bacteria. This is a preventive measure that absolutely helps keep your system free of nasty airborne agents.
Do the smart thing and let us keep your house lungs clean. We will ensure your duct work, air handler and system are free of old toy cars and mold. We are equipped to handle any size unit whether you have a residential home that needs care or a building as large as a hospital. If we do find damaged duct-work or maybe the air duct was never connected, we can complete minor repairs such as reattaching them to the vent.
Call us today and let us help you breathe easier!
Say Goodbye to Funky Smells in Your Restaurant!
Call SERVPRO® of New Orleans Uptown & Mid-City to fight those odors! 504-496-0193
Does your New Orleans Uptown & Mid-City restaurant smell like a bad recipe? Do you have customers come into your place and wrinkle their nose? Or they walk in and then leave without ordering anything. You know you’re in need of odor removal when customers suddenly lose their appetite when entering your restaurant. We know it’s not a pleasant topic, but it’s one we, at SERVPRO® of New Orleans Uptown & Mid-City, have experience correcting! So, how can we help you with your odor problems?
Here are some ways SERVPRO® of New Orleans Uptown & Mid-City will get your restaurant sweet-smelling once again:
Sometimes you need a bit more than the everyday cleaning job your staff does. Just like we do deep cleaning a couple times a year in our homes, it is essential to have this done in our restaurants as well. Restaurants enjoy a thorough cleaning of the floors, drapes, blinds, carpeting, and upholstery. Food smells can become trapped in fabrics leaving a sour or greasy smell. SERVPRO® of New Orleans Uptown & Mid-City has specialty cleaning services to ensure your restaurant gets deep cleaned.
Not only does your Metairie restaurant need a deep cleaning, but it needs an odor removal process using deodorization. Our staff is trained to discover what is causing the odors. This is an important first step in eliminating the odors. Once our staff knows where the smell is emanating from, then we can use the proper formula to remove it. We have several different deodorizing formulas created to get to the source of the bad smells. Odor removal is not just about hiding or covering up offending smells, but it’s essential to go to the root of the problem and neutralize it.
Inspect for mold
Mold is one thing that not only leaves a musty odor, but it has a negative impact on your health. That’s why it’s so important to determine if mold is the culprit and, if so, to begin action right away to combat it. We have tools and equipment that help us determine if there is a mold problem. It doesn’t take much for mold to develop and then spread. If you suspect mold, we will discover the source and work to isolate, then eliminate it.
At SERVPRO® of New Orleans Uptown & Mid-City , we make cleaning and restoration our expertise. We train and educate our staff to combat stinky smells wherever they may be.
Call SERVPRO® of New Orleans Uptown & Mid-City to solve any of your Mold issues! 504-496-0193
Are you wondering if you really have to worry if you can get mold in the winter?
Turning up the heater in the colder months will keep you cozy and warm. However, did you know that this very warmth also creates the perfect environment for a colony of mold? These infestations are both unsightly and unhealthy and can cause health effects for those who have allergies to these organisms. A mold colony can also spread quickly and secretly within your walls, compromising their strength and making your home or business unsafe. Mold and mildew, have recognizable differences. Mildew has a flat surface and will appear powdery. It begins growing with white coloration and will become yellow, brown, or black over time, while mold can be a wide range of colors and will have a fluffy appearance. The spores for both are everywhere, even in the air we breathe, and their risk increases when winter arrives since mold and mildew would much rather be where it’s warm when it’s cold outside (just like us).
Here are some tips for mold prevention this winter:
- Mold and mildew feed on any organic material. Old food, the rug on your kitchen floor, or wooden cupboards - it’s all fair game for these organisms. Make sure surfaces are kept clean and dry and don’t allow food to sit out and become moist and warm.
- Moisture condenses when it comes into contact with a colder area, so you will most likely see mold or mildew on tile grout, windowsills, and baseboards during the colder months. Taking care of leaks and areas that collect water right away will be a big help in keeping mold from becoming part of the family.
- Once a colony establishes itself you can’t ever get rid of it completely. Once the moisture, warmth, and food it needs are reintroduced it will simply start to grow again.
- Windows, exterior doorways, skylights, and indoor plumbing that are not properly sealed will produce conditions that are attractive to mold colonies.
- Keeping the air dry in kitchens, laundries, and bathrooms will be a big help when it comes to preventing mold this winter. Running these fans during times when the air is moist will do wonders. You can also use dehumidifiers in your home to prevent mold from establishing itself; follow the established recommendations for keeping your home at the proper level of humidity for this purpose.
Rest assured you actually don’t have to worry about mold in the winter, if you take the proper steps to prevent it from colonizing.
If you have any concerns or suspect mold growth call SERVPRO® of New Orleans Uptown & Mid-City, and allow us to put your mind to ease and solve your issue.
Let SERVPRO® of New Orleans Uptown & Mid-City Help You Keep Your Pipes from Bursting
Don't let this be you! Tips and Tricks form SERVPRO® of New Orleans Uptown & Mid-City to prevent frozen pipes.
Tips and Tricks to Prevent Your Pipes from Bursting
As we continue to list safety ideas for you to consider this winter, we have one today that carries a little more potential for costly damage due to the nature of when and where the disaster can occur. Frozen water pipes in your home can be a costly and damaging incident that can be prevented with some vigilance and preventative measures. Yes, even southern Louisiana winters carry the potential to wreak havoc in homes and commercial properties with frozen or burst pipes. So, let’s make sure you are as safe as possible this season by informing you of some well-known tips and tricks to keep your water flowing and your pipes safe and sound.
First, let’s talk about the what, how, and why of frozen pipes. As many of you know, when water freezes it expands. In cases of extreme cold, ice can expand to the point of breaking through or bursting your pipes that have water sitting in them.
Crawl spaces, attics, garages and similar places that are more exposed to the outside temperature without insulation are the most likely areas where pipe breakage will occur. So for these areas, it is important to drain the supply lines or remove the hoses that are commonly left in the cold. Swimming pools and water hoses are easy areas to begin the process. Speak to plumber about having insulation, or perhaps a pipe-sleeve, added to trouble areas. Keep the garage door closed if water supply lines are inside.
If you suspect a pipe is frozen but not broken, it is possible to thaw the pipe and resume regular use. An indicator that a pipe is frozen is water trickling from a faucet when it would normally flow fast and free. If you locate a section you believe to be frozen, apply a heating pad or hair dryer while keeping the faucet open. If the water begins to run after some time warming, you found the area! If you can’t never try something you are not comfortable with. Call a plumber and have an expert do the work. You can also ask for quotes on proper insulation for your pipes so they don’t freeze again in the future.
If need any assistance, call SERVPRO of New Orleans Uptown & Mid-City at 504-469-0193