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New Orleans' Water Removal Team Discusses Equipment And Drying Procedures

7/21/2021 (Permalink)

SERVPRO Technicians Are Highly Skilled in the Water Removal and Drying Processes to Protect New Orleans Properties

Whenever water enters your home in New Orleans, many of your possessions and structural materials are at risk of undergoing extensive damage. Excessive moisture can ruin the carpet and weaken the structural strength of wooden materials. Wet organic materials like paper and wood are food sources for mold and can be affected if given enough time and the right temperature.
 
When preventing microbial growth resulting from a broken pipe or malfunctioning appliance, moisture levels must return to preloss conditions within 48 hours. The water removal process in New Orleans first involves extraction, then rapid structural drying. Using specialized equipment, our SERVPRO technicians utilize the two methods and drop moisture levels quicker than conventional companies can do.
 
The most drenched areas of the building get worked on first, after the source of the water has been fixed. If there is two inches or more of standing water inside the house, then a submersible pump sucks up the water and pumps it into a sewage drain. Next, depending on the type of affected material, our SERVPRO technicians use different extraction tools.
 
Some extraction wands are designed to remove water from flat non-porous surfaces like wood floors. For cleaning saturated carpet and pad, a weighted extraction tool can be used to compress the carpet and increase the effectiveness of the extraction process. We can also provide a Rover, a mobile SERVPRO technician-driven device. The equipment uses the weight of the operator standing on top of it to squeeze the soft fibers in the carpet to pull out as much moisture as possible. For cleaning pieces of furniture and other items containing upholstery, a smaller handheld wand can be implemented.
 
After extraction is complete, the drying stage begins. During the dry-out step, we use equipment to create an environment that speeds up evaporation. Air movers get placed around the wet region and are positioned so that they hit wet surfaces at a 45-degree angle and push air in a counterclockwise motion. Dehumidification systems are then placed in the room to pull moisture out of the air and exhaust hot air out for the air movers to use. These steps of the water damage and restoration service may take many days, depending on the severity of the water intrusion, time left untreated, temperature, and the structure involved.
 
Moisture levels get monitored each day the equipment is set up. We utilize infrared cameras, thermal hygrometers, and regular moisture meters to know when we have achieved our baselines needed for correct moisture content levels. Once the levels reach what they were before the loss, we remove our equipment. If you ever need assistance with water-related issues, contact SERVPRO of New Orleans Uptown & Mid-City at (504) 468-3047 24/7.

Welcome to the Garden District of New Orleans, click right here.

The A to Z's of Summer Safety | SERVPRO of New Orleans Uptown & Mid-City

7/7/2021 (Permalink)

A is for Aloe: Buy an aloe vera plant and use gel from leaves, or use a product containing aloe vera skin gel specifically for mild sunburns.

B is for Beach: Always remember to bring proper sun protection (a hat, umbrella, sunscreen, water, and towel or blanket).

C is for Careful Around Water: Drowning is always a risk when babies and children are near water. Do not leave any child alone near pools, the ocean, or lakes.

D is for Driving Comfortably: Use a shade to protect seats (and baby seats) from overheating in the hot sun. Never leave a baby, child, or pet in your car alone — especially in the summer, which can be deadly!

E is for Eyes: Help protect your child’s eyes with UV-blocking lenses that have a strap to keep them on. 

F is for Food Safety: When the weather gets warmer, the risk of food spoilage increases. Pack food in an insulated cooler with plenty of ice packs and keep it closed.

G is for Grilling: When you grill, use one plate for raw foods and another for cooked. 

H is for Hat: Avoid sunburns by dressing your baby in protective clothing, including a brimmed hat and protective lightweight clothing to cover exposed skin.

I is for Independence Day: July 4 is one of the highest days of the year for injuries from fireworks. 

J is for Jellyfish: If you or a family member is stung by a jellyfish, carefully remove the tentacle and walk to the nearest lifeguard station for proper first aid.

K is for Know the Signs of Heat Exhaustion: Nausea, headache, muscle cramps, and heavy sweating — all signs of heat exhaustion. Getting to a cool place to bring the body’s temperature down, drinking water, and resting can help.

L is for Life Jacket: Children should wear life jackets in and around any body of water.

M is for Medication Safety: It takes only a minute for kids to get into something when they are out of sight. Put away medications; store them up and out of sight and reach.

N is for Nighttime: Consider attending a New Orleans Park with children. Be sure to bring a flashlight for the walk back to the car. Visit the website to learn more.

O is for Ocean: Check ocean water quality before going for a swim, especially after a storm. For updates on water quality, check here.

P is for Pesticide Safety: Avoid all pesticide use around pregnant women and children. 

Q is for Quality Control when eating outdoors: Be sure to follow food safety and sanitation standards for cooking and storing perishable food, while picnicking or barbecuing.

R is for Relaxing: When the temperatures rise, slowing down and taking breaks can help protect your family from heat-related health issues.

S is for Sunscreen: While the sun can supply lots of beneficial vitamin D, avoid sun exposure between 10 a.m. and 3 p.m., and protect skin.

T is for Tides: Check the tide schedule before taking a trip to the beach. 

U is for UV Rays: UV rays from the sun are strongest between 10 a.m. and 3 p.m. Use a good amount of sunscreen, find shade or cover up with light-blocking clothing.

V is for Vacation: If you’re planning a weekend getaway, create a checklist for you and your family to stay safe on the go. 

W is for Water: On hot summer days, it’s important to hydrate with plain water. Soda and sugary drinks can make you feel thirstier. 

X is for eXcluding Mosquitoes: Mosquitoes can carry West Nile Virus, which can result in serious illness. Use tight-fitting screens in windows and close doors to keep them out.

Y is for Yellow Jackets and Other Pests: Yellowjackets, wasps and other flying pests can become a nuisance during picnics and other times outdoors. Keep them away by mixing 2 ounces of mint extract with 10 ounces rubbing alcohol, and pour ingredients into spray bottle. Spray down picnic and play areas. 

Z is for Zinc Oxide: Zinc oxide is a powerful sunscreen, and many types for children change color to let you know when to reapply. 

What to Pack in Your Emergency Kit | SERVPRO of New Orleans Uptown & Mid-City

6/21/2021 (Permalink)

Hurricanes are not a rare event in NOLA. It is important to have “Stay” and “Go” Kits for your entire family. Gather essential items and store them in a safe area with easy access. Each family's kit may look different based on each family's needs. Make special allowances for pets, babies, and the elderly and update them as your family grows. 

“Stay” Kit: Place in a waterproof bin-

  • Food; Rotate non-perishable food
  • Manual can opener  
  • Water; one gallon per person, per day, for three days
  • First Aid Kit
  • Flashlight and Extra Batteries
  • Shelter(Plastic sheeting, duct-tape, Tent, Sleeping bag/ Blanket)
  • Phone Chargers
  • Emergency Weather Radio
  • Matches 
  • Fans that don't need electricity 
  • Entertainment that doesn't need electricity 

“Go” Kit: Place in Duffle bag or backpack

Walking or Driving? Make a Car Kit.

  • Food, Three-day supply
  • Manual can opener
  • Mess kit
  • Matches in plastic slide-lock bag
  • Water; one gallon per person, per day for three days
  • First Aid Kit
  • Sewing Kit
  • Swiss Army knife or folding pocket tools
  • Work gloves/Tools
  • Flashlight and Extra Batteries
  • Shelter (Plastic sheeting, duct-tape, tent, sleeping bag/ blanket)
  • Phone Chargers
  • Emergency Weather Radio
  • Maps, sealed in slide-lock plastic bags
  • Masks, gloves, hand sanitizer for the whole family

SERVPRO of New Orleans Uptown & Mid-City is a 24/7 365 disaster mitigation company. If your home or business suffers damage ranging from minor to severe we can be on-site within hours to help. Call us today for more information! 

Equipment Spotlight: Using Air Scrubbers to Restore the Indoor Air Quality of Homes and Businesses in New Orleans

6/9/2021 (Permalink)

What sets SERVPRO of New Orleans Uptown & Mid-City apart from the rest of the diaster migration companies is our equipment. We strive to offer the best service to our customers through our equipment. Today's equipment spotlight is our air scrubbers. The air scrubber is very industry-specific and today we will teach you about what we use it for.

Whether your home or business is dealing with a loss of water, fire, sewage, or mold damages, there are contaminants left behind in the air. While our team of professionals is working to remove and restore the damage on material pieces of a home or business that you can see with your eyes, we can not forget about restoring the air as well. Consequently, we will place an air scrubber. This piece of equipment works by passing the air inside a room through three filters to remove contaminants and small particles.

By doing this any sort of movement or disturbance can kick up particles into the air. We use these air scrubbers to make sure that as we are cleaning the surfaces, the air isn’t retaining any particulates that could leave behind germs or odors.

Overall, an air scrubber assists in the restoration process and provides a cleaner, healthier environment in an area affected by a disaster. If you suspect you have mold or are suffering a fire or water loss call the local pros at (504) 468-3047. We are open 24/7 365 for the convenience of our customers. 

Selling Your House But Have Mold? SERVPRO of New Orleans Uptown & Mid-City Can Help!

6/2/2021 (Permalink)

With the housing market right now, you may want to sell your New Orleans home this Spring, but how can you sell your home with mold? For most home buyers, discovering mold is a deal-breaker but It doesn’t have to be.

Mold is everywhere:

  • It takes roughly 24 to 48 hours to start growing after water damage.
  • Mold needs a moisture source to grow.
  • Mold feeds on any organic material such as wood, paper, drywall, carpet, clothes, 

Step 1: Fix the Leak/Source of moisture

  • SERVPRO of New Orleans Uptown & Mid-City is not a leak detection or plumbing company so you will need to hire a plumber for this part.

Step 2: If anyone in the house is experiencing health effects, we refer the customer to an Industrial Hygienist, who can:

  • Do a full site visual inspection.
  • Collect and test cultured air and surface samples.
  • Measure the home moisture levels.
  • Include their findings and recommendations in a report called a protocol, which is given to the customer.
  • Customer sends the protocol to us, SERVPRO of New Orleans Uptown & Mid-City

Step 3: Once the source of moisture has been fixed, SERVPRO of New Orleans Uptown & Mid-City

  • can do an assessment and give a price range to you or your insurance company.
  • Start the mold remediation process

Springtime in Louisiana is wet and humid, so just know we get a lot of these calls and you are not alone.

For more information about our Mold Remediation Process, click here.

For more information about Industrial Hygienists, click here.

For a really cool EPA Interactive “Mold House Tour” click here.

Have water damage and mold? Call SERVPRO of New Orleans Uptown & Mid-City. We’re “Here to Help” with our 24/7 Emergency Service.

Key Steps of the Mold Containment Process

5/10/2021 (Permalink)

Assessment and Inspection Once you contact the remediation professionals, they should show up at your property for a mold damage assessment. In as little as 48 hours a small mold issue could spread like wildfire. It is important to contact the professionals at the first sign of mold. Upon arrival, our team will use different technologies to detect hidden mold growth.
 

Containment Experts should similarly utilize the latest techniques to limit mold contamination. For instance, negative air chambers can isolate the affected area. The mold cleanup professionals may even have HEPA vacuums and air scrubbers that prevent the spores from spreading through the air. The pros may also use more traditional techniques such as putting up physical barriers and turning off HVAC systems. 
 

Removal Depending on the extent of the contamination, some mold-infested items may have to be thrown away or removed from your property. This may include porous assets such as carpet or drywall. 
 

Cleaning The cleanup professionals will then turn their attention to materials that can be restored, such as curtains and furniture. They will sanitize these items and use fogging equipment to eliminate odors.
 

Restoration Finally, the experts will restore your building to the way it was before the infestation. Our construction team will gladly help replace any items such as carpet or drywall that were removed. 

When is it Safe for Employees to Return to Work After a Flood?

5/4/2021 (Permalink)

It's natural to want to return to work as soon as possible after your business suffers from a costly incident, such as a "black water" flood. After all, you have this big expense to pay off and you're losing money just by not being at the office. No matter how eager you are, you still have to consider your employees' personal safety. Keep the following safety considerations in mind before you send your employees back to your New Orleans Uptown & Mid-City office. 

1. Sweep Up Any Physical Debris. The physical damages should be the first task you address during flood cleanup. Strong floodwaters can introduce harmful objects into the office, such as stray nails and glass shards. Make sure to sweep the office floors thoroughly to ensure every hidden danger is taken care of. As a business owner, your employees' personal safety should be your number one priority. Taking the time and effort to thoroughly clean and disinfect your office building following a black waterflood is a non-negotiable task for you. Contact flood remediation experts for assistance during the cleanup process. 

2. Clear Out the Flood Water. Both black and gray water floods pose major safety concerns for your employees. Black water is characterized by the presence of harmful biohazards, such as human/animal fecal matter, raw sewage, and dangerous chemicals. You have to make sure you clear out all of the contaminated floodwaters and thoroughly disinfect every exposed surface before you allow your employees to return to the office. 
 

3.Check the Air Quality. It's very possible that the biohazards introduced with the floodwater are now in the air. Make sure to set up fans and other air filtration devices throughout your building to help eliminate harmful agents. As an additional safety measure, you may want to consider keeping these filtration devices running even after your employees come back. 

If your business is experiencing a flood, call the professionals at SERVPRO of New Orleans Uptown & Mid-City today!
 

The Different Types of Flood Water We Work With In New Orleans

4/26/2021 (Permalink)

Category 1: Clean water from a broken pipe or rainwater that has not mixed with contaminants. Saving a carpet damaged by Category 1 water is possible if the carpet has been wet for less than 24-48 hours. Otherwise, the water may “degrade” into Category 2. Professionals can restore both padding and carpet through proper sanitation and remediation procedures. 

Category 2: Greywater which is contaminated and can cause sickness if swallowed or if it touches the body. This includes overflow from washing machines or dishwashers, toilet overflows with no solid matter, broken aquariums, sump pump failures, etc. With this type of loss, the padding needs to be replaced, but the carpet can be salvaged. Not treating a Category 2 loss within 24-48 hours will turn into a Category 3. 

Category 3: Blackwater that’s highly contaminated with pathogens or other harmful agents and materials. Examples include sewage, toilet backflows, flooding from seawater, rivers, streams, and water from hurricanes, storms, or other weather-related events. Cleaning your flooded carpet is nearly impossible if Category 3 water saturated it. 

Every water damage situation is different. So, you cannot know for sure if or when your carpet and pad can be salvaged until you have a professional restoration company inspect the carpeting. 

Also, the faster you report the disaster, the lower the costs will be. If you’re dealing with a flooded carpet problem, contact us today!

Preventing Carbon Monoxide Poisoning in Your New Orleans Home

4/13/2021 (Permalink)

Carbon Monoxide is an odorless, tasteless, and colorless gas. It can cause severe health problems and even death to unsuspecting people in their homes. This deadly gas exists in combustion fumes that result from burning fuel (gas, wood, propane, etc.) in various appliances and machines. Those include stoves, fireplaces, gas ranges, lawnmowers, electric generators, cars, and more. Here are some tips to prevent CO poisoning in your New Orleans home.

  • Have your heating system, water heater, and any other gas, oil, or coal-burning appliances inspected and/or serviced at least once a year by a certified professional. 
  • Never use gas ranges or ovens to heat your home. Also, don’t use gas camp stoves or charcoal grills indoors. Using these can cause a buildup of CO inside your home, cabin, or camper. 
  • Don’t use portable flameless chemical heaters (catalytic) indoors. Although these heaters don’t have a flame, they burn gas and can cause CO to build up in your home. 
  • Be careful when using gas-powered electric generators. Never use them in your home, basement, or garage, and keep them at least 20 feet from windows, vents, or doors. 
  • When buying gas equipment, be sure to check for the seal of a national testing agency like Underwriter’s Laboratories. 
  • Make sure to vent gas appliances properly: 
  • Indoor vent pipes should go up slightly as they go toward the outdoors. Doing this will help prevent CO or other gases from leaking if the joints or pipes are not adequately tightened or affixed. 
  • Never patch a vent pipe with tape, gum, or anything else. This kind of patch can make CO build up in your home. 
  • Keep the vents for the stove, fireplace, dryer, and furnace clear of snow during and after a snowstorm. 
  • Have your chimney checked for soot, debris, and corrosion at least once a year. Hire a chimney sweep to clean your chimney annually. 
  • When the fireplace is in use, open the flues. Close your fireplace or damper only when the fire is completely out. 
  • Never idle your vehicle inside a garage that’s attached to the house or living space, even if you leave the door open. Have a mechanic inspect your vehicle’s exhaust system once a year to prevent CO build-up. 
  • If you drive a vehicle with a tailgate — when opening the tailgate, open vents or windows to make sure the air is moving through your car. If only the tailgate is open, CO from the exhaust will pull into the car. 
  • Install CO alarms in your home. 

Does Your New Orleans Uptown & Mid-City Home Need a Dehumidifier?

4/5/2021 (Permalink)

When cleaning up water damage, commercial-grade dehumidifiers are excellent for sucking excess moisture from the air, helping to dry out the area and prevent further damage. While extraction of the standing water takes first priority, dehumidification prevents a variety of further problems such as improving air quality and reducing mold growth. If you don’t already have a dehumidifier, here are some benefits of why you should get one.

  1. Overly moist air is susceptible to catching a variety of airborne particles, contaminating your air. This could include dust, dead skin cells, and mold spores. Dehumidification reduces the number of particles in the air, making it easier and better for breathing.
  2. Reducing moisture and maintain cleaner air is one of the best ways to prevent mold growth in your home. Mold grows by finding a damp, wet environment and then releases spores into the air which spread throughout your home until they find another surface to grow on. One of the reasons we at SERVPRO of New Orleans Uptown & Mid-City dehumidify areas that have been affected by water loss is to reduce the chance of mold growth.
  3. A less humid environment in your home means clothing will dry faster, pieces of bread and cereals will remain fresh longer without getting stale, and you won’t find signs of rust or corrosion on things like computer equipment, electronics, and tools.
  4. A dehumidifier also lowers energy costs because it helps your air conditioner run more efficiently. When the air in your home is more humid, the A/C must do the function of cooling the air and removing moisture, which means it has to work harder. This also causes your A/C to wear out sooner, which means you will need to replace and repair it more often.