Recent Posts

COVID-19 Proofing your NOLA Business

10/1/2020 (Permalink)

Not every business gets the luxury of working from home during the COVID-19 Pandemic, especially if your business thrives on customers. Routine cleaning of your business is essential to limiting guests, and employees to exposure. Follow these tips to sanitize your space!

Start by educating workers, and developing policies for worker protection. This can include enforcing masks, and having a policy if workers start to feel ill. When cleaning your establishment, wear disposable gloves and start with plain soap and water and then use a disinfectant. Soap and water will reduce the number of germs and following with disinfectant will kill germs. Make sure to focus on high touch surfaces. These include but are not limited to: 

  • Tables
  • Doorknobs
  • Light switches 
  • Countertops
  • Handles
  • Desks
  • Phones
  • Keyboards
  • Toilets
  • Faucets
  • Sinks

If an employee or customer has tested positive for COVID-19 it is best to let the professionals take care of the sanitizing. SERVPRO® of New Orleans Uptown & Mid-City offers a defensive pathogen cleaning program, that goes way beyond standard janitorial cleaning practices. We will tailor the program based on the need of your facility and use an EPA- Approved Hospital-Grade solution to decontaminate. Once completed you can be sure your business is Certified: SERVPRO® Cleaned. You will get a Certified: SERVPRO® Cleaned shield to place in your front window to let employees and customers know your business is committed to keeping everyone safe and comfortable.

If you are interested in our commercial cleaning services or want to learn more about our CDC complement Certified: SERVPRO® Cleaned program, contact us!  

Carpet Cleaning for Your Commercial Business

10/1/2020 (Permalink)

Although most commercial carpets are made for durability, dirt and debris will still build up over time in them because of all the foot-traffic. Maintaining regular cleaning will be beneficial to your carpet because once a carpet gets too soiled, it may never be restored to its original appearance. 

Preventative maintenance actions include: 

  • Regular vacuuming
  • Spot removal
  • Pilating the carpet to prevent matting
  • Moving furniture to change traffic patterns
  • Using walk-off mats to limit the amount of soil tracked onto the carpet

Even when you follow preventive maintenance actions, carpets will still have dirt trapped below the surface that you cannot see with the eye, especially in dark carpets. Carpets act as a filter trapping gasses, hair, dirt, and dust. Did you know that 79% of soil in carpets is dry soil? To reduce that percentage, a good rule of thumb to maintain your carpet’s original state is to get it professionally cleaned once a year. Protect your businesses investment by having it cleaned by SERVPRO of New Orleans Uptown & Mid-City. 

Because each carpet can slightly vary, we offer a number of options to keep your carpet and upholstery brand new. Here is our range of specialized cleaning methods:

  • Bonnet Cleaning: A less aggressive method for short piled carpets.
  • Hot Water Extraction: A deeper cleaning method for all carpet types.
  • Deluxe Precondition and Rinse: Helps restore deeply soiled areas.
  • Showcase Premier Cleaning: The most thorough cleaning method in the industry.
  • Dry Cleaning: When color-fastness is an issue.

For a cleaning backed by state-of-the-art equipment, over 40 years of experience, and Professionals trained to the highest standards, call SERVPRO of New Orleans Uptown & Mid-City today to schedule an appointment. 

Disabilities and Disasters

10/1/2020 (Permalink)

Many storm surges, earthquakes, fires, and other disasters can happen at a moment’s notice. Keeping your family safe during stressful disasters is a priority and every family should have a plan in place. Mobility, hearing, learning, or seeing disabilities can cause certain families to create extra precautions. Families, individuals with disabilities, and caregivers can all benefit from the below tips on how to stay safe during a New Orleans storm.

Stay Informed

Identifying common disasters in your area and learning how medical, physical, and cognitive needs may affect you or your family member’s ability to respond to each is the first step to disaster preparedness. Take time to learn about your community’s plans for dealing with disasters and sign up for warning and alerts to remain notified at all times.

Preparing

The main factors you or your family should be aware of is who you can count on, where you can go, and what to bring. By creating a personal network of people who are able to help you during a disaster and ways to contact them if communication becomes disrupted can put you at ease.

If evacuation is needed be sure there is a safe space you can go to, and how you can get there if you need specialized transportation. By putting all prescriptions and important documents in an easily accessible place makes grabbing and going more efficient in case of an evacuation. If you have medical equipment make sure where you plan to go you can bring the equipment with you. If not, where can you keep this equipment in the interim so it does not get damaged?

Besides your prescriptions, documents, and equipment, other items to keep in your emergency kit can be: 

  • Flashlight
  • Radio
  • Water
  • First aid kit
  • Non-perishable foods
  • Cash
  • Batteries

If you have a service animal make a separate kit for them including: 

  • Minimum 72-hour supply of bottled water and pet food
  • Portable water and food bowls
  • Paper towels 
  • Medications and veterinarian info
  • Medical records 
  • Leash and collar
  • Blanket and toy
  • Plastic bags
  • Bandages
  • Up-to-date ID tag and recent photo 
  • Copy of the pet’s license


Last but not least, practice your emergency plan. Make sure you know exactly what to do and where to go in the event of an emergency. As always, SERVPRO® of New Orleans Uptown & Mid-City is here to assist with any emergency needs in your home 24/7/365.

How to Use Technology During a Storm

10/1/2020 (Permalink)

Technology can cause stress and sometimes is more of a burden than helpful. However, in the case of emergencies such as natural disasters, it can be extremely helpful for keeping you updated and letting friends and family know where you are. You more than likely already have the technology in your home to keep you and your family safe during a disaster, so follow these tips to use it effectively!

Remember, always be sure to keep portable charges ready in your emergency kit so you can always access your technology when you need it most.

Social Media for News

Using social media is a great way to get up-to-date news straight to your smartphone. Almost all local and national government has social media pages that are updated regularly, especially during a natural disaster. 

Mark Yourself Safe

Another way to use social media is to mark yourself safe. Facebook offers a feature called Safety Check that allows you to mark yourself safe if you are in the area of a dangerous situation. Marking yourself safe lets friends and family know that although you are in the area of disaster, you are safe. The Red Cross offers a similar feature called Safe & Well which is both an app and website where you can mark yourself as safe for friends and family. 

Use Online Storage

Services like Google Drive and DropBox are a great way to store personal information online in a safe manner. Keeping copies of identification cards, passports, insurance policies, medical records, and pet information is important if your documents get lost in a disaster or you forget them when you are evacuating. You can also access DropBox and Google drive on any computer or phone, just make sure you remember your password!

Create an Emergency READY Profile

SERVPRO of New Orleans Uptown & Mid-City offers an Emergency Ready Profile or ERP for free. Creating an ERP will help prepare your property or business in the event of a disaster.  Creating this profile will help prevent interruption by having an immediate plan of action and setting SERVPRO® of New Orleans Uptown & Mid-City as your main point of contact in the case of an emergency. We will have all the information on file needed to make sure mitigation and restoration go smoothly. 

SERVPRO of New Orleans Uptown & Mid-City should be your first choice for any residential or commercial restoration due to our experience and 24/7/365 service. Contact us today if you are interested in signing up for an ERP or have questions or concerns about a recent property disaster. 

How to Check for Water Damage Around Your Home | SERVPRO® of New Orleans Uptown & Mid-City

9/23/2020 (Permalink)

tan wall with water damage spots showing through Do you have any water damage to your home? Contact SERVPRO of New Orleans Uptown & Mid-City, we are your local water restoration experts.

The issues that can arise for homeowners can range from mild to serious, but often people underestimate where water damage can lie on the spectrum. While the cosmetic issues from water damage are generally on the mild side, the structural issues it can cause are quite serious, and are the reason that water damage should always be treated quickly.

Checking for water damage throughout the home is a fairly simple DIY maintenance task that can save you tremendously in the long run. You can reduce your overall insurance claim by catching issues early and having a professional restoration team come in quickly.

Make Water Damage Checks Part of Your Home Maintenance

Inspect your walls and ceilings. It is easy for moisture to hang out unnoticed behind drywall, but if you look carefully, you can often find signs of issues on your walls and ceilings. Small spots, bubbles in the paint or areas that are soft to the touch are all indicators that water might be lurking somewhere beneath the surface..

Don’t forget to look down. If water damage is present, it can gradually work its way down and get into the floor of your home, soaking into the subfloor and causing problems. If you notice any soft spots or buckling of your floor, it might be a sign that the subfloor has become saturated with moisture.

Inspect your roof. Often, water damage arises from issues with the roof—but many roof problems can be caught early on with a bit of know-how. Check regularly for missing or loose shingles from the ground with a pair of binoculars to catch any potential problems. It is also wise to go out when it is raining to be certain your gutters are adequately draining water away from the foundation, too.

Pay close attention to the basement. Basements often get the reputation for being generally damp and musty places, but it does not need to be this way. Untreated water in your basement can give rise to structural issues and harmful mold growth, so if you notice signs of flooding, it is best to have a professional check it out.

If you have water damage anywhere in your home, we are here to help. You can contact us at any hour to learn more about our services or to report damages. Get in touch today to speak with a water damage restoration expert.

How You Can Reduce Your Household Fire Risk | SERVPRO® of New Orleans Uptown & Mid-City

9/13/2020 (Permalink)

White fire alarm being tested by a person If you experience any property damage due to a fire, we are here to help. Contact SERVPRO of New Orleans Uptown & Mid-City to learn more.

We would all like to say that we never want to experience a fire in our home, but how many of us are actively working to prevent one? A house fire can start and begin to spread in under a minute, leading to devastation that is often quite sudden and unexpected.

However, by working to lower your fire risk, you can significantly improve the overall safety of your home. Preparing your household and your family members, paired with practicing good fire safety habits, can go a long way in making sure you never have to deal with the complicated aftermath of a house fire.

Avoid Dealing With the Aftermath of a House Fire

Check your smoke detectors. Any time households are hoping to increase their fire safety, installing adequate numbers of smoke detectors is the very first step. Smoke detectors are key for alerting your family if a fire has begun, ensuring you will never be caught by surprise and can execute a swift escape when they sound.

Create a fire escape plan. Making sure that your family members feel comfortable escaping your home quickly in case of a fire is so important. Fire escapes should be done in under two minutes to avoid dangerous smoke inhalation. By drafting a solid plan and practicing it often, you can be certain that everyone will know exactly what to do.

Limit your fire risks. Your daily habits have a lot to do with the overall fire risk in your household, too. By being vigilant about things like not overloading electrical outlets, replacing frayed cords and avoiding leaving cooking food unattended, you can cut down significantly on your overall household risk.

Keep a fire extinguisher handy. Having a fire extinguisher nearby is a must any time you will be dealing with an open flame, such as when you are cooking, grilling or using your fireplace. If it is safe to use one, knowing how to and acting swiftly can stop a fire in its tracks, turning a potential household disaster into a near-miss, instead.

If your home is damaged by a house fire, we are here to help. Our expert fire restoration technicians are here 247 to spring into action as soon as you call. Contact us at any hour to report your damage and receive a quick response.

A Few Grill Fire Safety Tips That Go a Long Way | SERVPRO® of New Orleans Uptown & Mid-City

8/24/2020 (Permalink)

You truly can’t beat a meal that has been cooked on your grill on a summer evening. Cooking outside is a great way to take advantage of your outdoor space and keep the kitchen clean, but as with anything involving an open flame, using caution is key to keeping the activity fun and safe.

Grill fires occur the most in the summer months, but by simply being careful, you can significantly reduce the chances of having one occur.

Reports from the U.S. Fire Administration have found that over 5,000 grill fires happen yearly, making them a more common occurrence than many realize. Remembering fire safety basics when you fire up the grill can go a long way in keeping a disaster from occurring.

Fire Safety Basics for Firing Up the Grill

Create a safe zone around your grill. You are probably used to seeing grills placed on decks up against homes, but this is actually not the recommended solution. A three-foot buffer is the advised amount to have around your grill. This way, if a flare-up occurs, fire is less likely to spread to your deck, railing, or home and cause further damage.

Clean your grill grates often. When grease and food particles get stuck on your grates, you may find the temperature of your grill becomes less consistent—and that you have an increased chance of a fire on your hands. These particles can ignite if the temperature gets too high, but using a scraper tool to clean your grates after each use can prevent this.

Never leave the grill unattended. As with any open flame, grills should never be left unattended, even if the lid is closed. If a flare-up occurs, you can quickly douse it with a fire extinguisher before it becomes an emergency scenario if you are nearby. That is why it is never advised to leave your grill unattended, even for just a moment.

Inspect the grill regularly. Every time you use your grill, do a simple visual inspection to ensure everything appears to be in good shape. With propane-powered grills, there is always a potential that a gas leak could develop, which can be disastrous if an open flame is introduced. Doing your due diligence to check these things is a smart way to be fire safe.

If you have a grill fire that does damage to your home, we are here to help. You can call us any time, day or night, to have a quick response from our restoration experts.

Factors to Consider When Deciding on a Storm Restoration Company | SERVPRO® of New Orleans Uptown & Mid-City

8/11/2020 (Permalink)

large downed tree laying on top of light brown house Choosing the right restoration company is crucial to returning to normal. Call SERVPRO of New Orleans Uptown & Mid-City to set up an appointment.

Storms that move through the area can be frightening due to lightning and high winds, but if they cause damage, the aftermath can be absolutely devastating. Storm damage continues to increase every year, and with storm season in full swing, it is best to know what to do if you have damage to your home or office.

As with any service, choosing the right service provider for storm restoration is so important. Not only is the company you trust in charge of handling your property, but they are also doing it in what is likely a stressful time—meaning doing your due diligence to choose someone you can count on is definitely worth your time.

Choosing the Right Service Provider for Storm Restoration

Consider what their past work says. Doing your research is always important when you are investing in your home or commercial space, especially when it comes to restoration. The rate of scams after a storm tends to be high, as companies move in and try to take advantage of those who are vulnerable. That is why we are so proud of our reputation as leaders in the community and in the restoration industry on a national level, so you can count on us for incredible service.

Determine what their plan is for high demand periods. Storms are unique in the restoration world due to the fact that they cause large areas to sustain damage in such a short amount of time. For companies without ample resources, it can be overwhelming, but for us, we are equipped to handle disasters of any size thanks to our national SERVPRO® partnerships we can call upon for backup.

Consider how they handle after-hours emergencies. A quick response is not just something that is a “nice to have”—when it comes to storm damage, it is essential to making sure further damages are not allowed to occur. Make sure your company has something like our 24-hour emergency line in place. No matter when you call us, we will begin dispatching a response team right away to handle your damage as quickly as possible.

When you have damage from a storm to your home or commercial building, you can always depend on us to handle it. Contact us at any hour to see our exceptional service in action.

Clueless After A Fire Loss?

1/17/2020 (Permalink)

Fire flames If you are in need of fire assistance call SERVPRO® of New Orleans Uptown and Mid-city 504-468-3047

Don't Know What To Do After A Commercial Fire Loss? It's Okay We've Got You Covered!

In your lifetime, you must have heard about, seen, or experienced a fire tragedy. Fire is usually accidental, apart from a few instances of arson, but once it hits a building, the outcome is enormous grief. When a fire hits a business premise, among the first persons you see are local firefighters. A firefighter responds quickly to the scene and he/she arrives with colleagues in a fire truck that contains the necessary equipment such as a fire hose to carry out the fire suppression.


Commercial fire damage can pull your business steps behind, and in order to avoid that, you need to call fire restoration experts as soon as possible. Commercial fire damage mostly results from electrical fires and with it; comes soot damage and smoke damage. The firefighters in their fire suppression efforts also cause water damage. The water comes from the fire hose, a long flexible tube that is part of the fire truck. The fire hose utilizes high pressure pumping to put out the fire.

As a result, the ordinary tools commonly used for janitorial services cannot handle a commercial fire damage. You need to call a fire restoration company to mitigate the fire damage. A professional fire restoration company has qualified and experienced personnel with the right equipment to handle any commercial fire damage incidence. These experts should be called not long after a fire suppression has been carried out to avoid further damage to your business premises.

Fire damage resulting from electrical fire can be very hectic to deal with especially if it is a utility room fire. Therefore, it is imperative for the fire restoration process to be handled appropriately. The firefighters are also adequately trained to carry out fire suppression processes in any setting regardless of whether it is a utility room fire or an electrical fire. The firefighters use fire trucks fitted with the appropriate equipment to put out any fire in a commercial property.

Apart from fire damage, the restoration company you call also has the capacity to trace the hidden damages such as smoke damage and soot damage. Failure to handle smoke and soot damage can shift the damages from primary to secondary. Once the smoke damages have reached a secondary level, they may result to the closure of your business.

The fire restoration experts advice those who own commercial properties to install a fire sprinkler system in their buildings. The fire sprinkler system can be quite effective especially if it’s a utility room fire. Just like a fire hose, the fire sprinkler system releases water under pressure to put off the fire within a room in the building. Therefore, the fire sprinkler system could save you from huge losses especially when a utility room fire strikes because most of the things stored in a utility room are of value to your business.

Fire damage incidences are caused by a number of factors, the most common being electrical fires. Regardless of the cause, the restoration company experts follow the same process to rid your premises of fire, soot, and smoke damage. This process entails six steps, and they are as follows.
• Emergency Contact: The first step involves you calling the professional experts to remedy the damages.
• Assessing the damages: The skilled experts inspect your commercial property to determine the extent of fire, smoke, and soot damage
• Boarding up and roof tarp service: When fire strikes your commercial property, the roof, walls, and windows are damaged. The professionals put in tarpaulin to prevent more damage.
• Removing and drying the water: In their fire suppression efforts, firefighters leave water from the fire truck that could cause further damage if not removed.
• Removal of smoke and soot: Fire tragedies leave behind soot and smoke damage and it is vital to remove the smoke and soot from all the surfaces.

Safety First!

1/9/2020 (Permalink)

Water droplet and fire flame background with SERVPRO® house logo Call SERVPRO® of New Orleans Uptown & Mid- City at 504-468-3047

Be Safe with Water-Damaged Electronics & Appliances

Water damage can occur for many different reasons. Sometimes, it happens as the result of a flood due to heavy rains. Other times, it may be due to an inside flood, such as when a pipe or a water heater bursts. Whatever the case may be, if you are dealing with water damage or water-damaged electronics, appliances, or other devices, you need to proceed with extreme caution. The best thing you can do, after water damage has occurred, is to call SERVPRO® of New Orleans Uptown& Mid-City professionals who are familiar with dealing with such damage. In the meantime, make sure you practice some good safety tips with the water damaged devices.

First things first, before you start thinking about possible water damage restoration, you need to make sure that you are not in immediate danger and that the devices that you own are not going to cause a fire or another serious incident.

After water damage has occurred, check your home to see if you have any damaged devices plugged in. If you find that you do, shut off the electricity at the breaker level. This will keep damaged devices from being able to start a fire. You should not touch, go near, or inspect any devices that are plugged in until you are certain that the electricity is off. Following this important tip will help you to avoid electric shock.

Believe it or not, it is not only plugged in water damaged electronics that pose a risk. Any device that contains a battery can also pose a serious risk. Thus, it's best to let our pros at SERVPRO® of New Orleans Uptown & Mid-City handle any such devices if you think they may have been damaged. At the very least, before touching any battery operated device, ensure that it is not giving off heat or smoke, bulging, melting, or making strange sounds. All these types of things are major warning signs that something serious and potentially dangerous is wrong with the battery!


As you can see, you're not always in the clear once the water subsides! To keep safe, contact the experts at SERVPRO® of New Orleans Uptown & Mid-City before you do anything!