Recent Posts

Clueless After A Fire Loss?

1/17/2020 (Permalink)

Fire flames If you are in need of fire assistance call SERVPRO® of New Orleans Uptown and Mid-city 504-468-3047

Don't Know What To Do After A Commercial Fire Loss? It's Okay We've Got You Covered!

In your lifetime, you must have heard about, seen, or experienced a fire tragedy. Fire is usually accidental, apart from a few instances of arson, but once it hits a building, the outcome is enormous grief. When a fire hits a business premise, among the first persons you see are local firefighters. A firefighter responds quickly to the scene and he/she arrives with colleagues in a fire truck that contains the necessary equipment such as a fire hose to carry out the fire suppression.


Commercial fire damage can pull your business steps behind, and in order to avoid that, you need to call fire restoration experts as soon as possible. Commercial fire damage mostly results from electrical fires and with it; comes soot damage and smoke damage. The firefighters in their fire suppression efforts also cause water damage. The water comes from the fire hose, a long flexible tube that is part of the fire truck. The fire hose utilizes high pressure pumping to put out the fire.

As a result, the ordinary tools commonly used for janitorial services cannot handle a commercial fire damage. You need to call a fire restoration company to mitigate the fire damage. A professional fire restoration company has qualified and experienced personnel with the right equipment to handle any commercial fire damage incidence. These experts should be called not long after a fire suppression has been carried out to avoid further damage to your business premises.

Fire damage resulting from electrical fire can be very hectic to deal with especially if it is a utility room fire. Therefore, it is imperative for the fire restoration process to be handled appropriately. The firefighters are also adequately trained to carry out fire suppression processes in any setting regardless of whether it is a utility room fire or an electrical fire. The firefighters use fire trucks fitted with the appropriate equipment to put out any fire in a commercial property.

Apart from fire damage, the restoration company you call also has the capacity to trace the hidden damages such as smoke damage and soot damage. Failure to handle smoke and soot damage can shift the damages from primary to secondary. Once the smoke damages have reached a secondary level, they may result to the closure of your business.

The fire restoration experts advice those who own commercial properties to install a fire sprinkler system in their buildings. The fire sprinkler system can be quite effective especially if it’s a utility room fire. Just like a fire hose, the fire sprinkler system releases water under pressure to put off the fire within a room in the building. Therefore, the fire sprinkler system could save you from huge losses especially when a utility room fire strikes because most of the things stored in a utility room are of value to your business.

Fire damage incidences are caused by a number of factors, the most common being electrical fires. Regardless of the cause, the restoration company experts follow the same process to rid your premises of fire, soot, and smoke damage. This process entails six steps, and they are as follows.
• Emergency Contact: The first step involves you calling the professional experts to remedy the damages.
• Assessing the damages: The skilled experts inspect your commercial property to determine the extent of fire, smoke, and soot damage
• Boarding up and roof tarp service: When fire strikes your commercial property, the roof, walls, and windows are damaged. The professionals put in tarpaulin to prevent more damage.
• Removing and drying the water: In their fire suppression efforts, firefighters leave water from the fire truck that could cause further damage if not removed.
• Removal of smoke and soot: Fire tragedies leave behind soot and smoke damage and it is vital to remove the smoke and soot from all the surfaces.

Safety First!

1/9/2020 (Permalink)

Water droplet and fire flame background with SERVPRO® house logo Call SERVPRO® of New Orleans Uptown & Mid- City at 504-468-3047

Be Safe with Water-Damaged Electronics & Appliances

Water damage can occur for many different reasons. Sometimes, it happens as the result of a flood due to heavy rains. Other times, it may be due to an inside flood, such as when a pipe or a water heater bursts. Whatever the case may be, if you are dealing with water damage or water-damaged electronics, appliances, or other devices, you need to proceed with extreme caution. The best thing you can do, after water damage has occurred, is to call SERVPRO® of New Orleans Uptown& Mid-City professionals who are familiar with dealing with such damage. In the meantime, make sure you practice some good safety tips with the water damaged devices.

First things first, before you start thinking about possible water damage restoration, you need to make sure that you are not in immediate danger and that the devices that you own are not going to cause a fire or another serious incident.

After water damage has occurred, check your home to see if you have any damaged devices plugged in. If you find that you do, shut off the electricity at the breaker level. This will keep damaged devices from being able to start a fire. You should not touch, go near, or inspect any devices that are plugged in until you are certain that the electricity is off. Following this important tip will help you to avoid electric shock.

Believe it or not, it is not only plugged in water damaged electronics that pose a risk. Any device that contains a battery can also pose a serious risk. Thus, it's best to let our pros at SERVPRO® of New Orleans Uptown & Mid-City handle any such devices if you think they may have been damaged. At the very least, before touching any battery operated device, ensure that it is not giving off heat or smoke, bulging, melting, or making strange sounds. All these types of things are major warning signs that something serious and potentially dangerous is wrong with the battery!


As you can see, you're not always in the clear once the water subsides! To keep safe, contact the experts at SERVPRO® of New Orleans Uptown & Mid-City before you do anything!

Leaky Windows?

1/9/2020 (Permalink)

Water leaking from window seams Leaky window? Call SERVPRO® of New Orleans Uptown & Mid-City to help!

What to Do if There Is a Water Leak Around a Window

The natural elements can wear down the integrity of a home. Over time, the homeowner may notice leakage around a window, which can possibly result in wood rot, mold and water damage. The longer the leak is left unaddressed, the more the repairs will cost.

Locate the Problem

Even a slow drip can mean that more water is sitting inside of the wall. Once a homeowner notices moisture trickling from a window when it rains, the first step is to carefully look at the wall around the area to find the source of the leak. However, thanks to gravity, appearances can be deceiving; liquid may pool in one place, but that place is not always the leak's origin.

Two common problem areas are the edge and the rubber seal. The gap between the edge and the surrounding wall is usually sealed with caulk. Eventually, the caulk dries out and begins to peel and chip. Like caulk, the rubber seal situated between the panes and frame can ultimately dry out, creating rips in the rubber.

Gauge the Severity of Damage

Depending on the severity of the damage, the window may need to be replaced. A replacement is usually warranted when decaying or softness is found on nearby surfaces. However, even if the surrounding surfaces seem to be structurally sound, the homeowner should not just re-caulk the gaps without getting an expert's opinion on the full extent of the damage.

SERVPRO® of New Orleans Uptown & Mid-City Can Help

A specialist at SERVPRO® of New Orleans Uptown & Mid-City can determine whether any ceiling tiles or drywall have sustained damage. After he assesses the situation, the restoration technician will give the homeowner the best remediation option to make the damage disappear. By acting quickly, the homeowner can prevent expensive repairs in the future. SERVPRO® of New Orleans Uptown & Mid-City is always ready to help the residents of New Orleans and the city's surrounding communities solve their water damage problems.

Allow The Heroes of SERVPRO® of New Orleans Uptown & Mid-City to Help You!

1/9/2020 (Permalink)

SERVPRO® Heroes scaling a sign Trust the heroes of SERVPRO® of New Orleans Uptown & Mid-City! Call us at 504-468-3047

Are you a factory owner whose inspection is coming up after damage to your workplace? Or maybe your office is overdue for a professional cleaning? SERVPRO® of New Orleans Uptown & Mid-City can help in both situations!

You have probably seen our SERVPRO trucks throughout the greater New Orleans area. That's because we are the premier residential and commercial cleaning and restoration service.

We specialize in the following residential and commercial services:

  • Building services
  • Cleaning services
  • Fire damage restoration
  • Mold remediation
  • Storm damage restoration
  • Water damage restoration

While many of you know us for our disaster clean-ups and damage restoration, we excel at far more!

We have experience cleaning:

  • Apartment buildings
  • Government
  • High-rise residential
  • Hotel/Motels
  • Large office/high-rise office buildings
  • Large retail/big-box stores
  • Restaurants
  • Small office buildings  
  • Small retail stores

We also provide the best in commercial cleaning for your Nashville business. Whether you need a preventative maintenance system, electronics restoration or document drying, you can trust SERVPRO® of New Orleans Uptown & Mid-City. We understand that every hour spent cleaning up is an hour of lost revenue and productivity.

Our other professional cleaning services include the following:

  • Air Ducts and HVAC
  • Bio-hazard and sewage
  • Carpet and upholstery cleaning
  • Ceilings, walls, and hard floors
  • Drapes and blinds
  • Odor removal and deodorization
  • Crime scene cleanup
  • Vandalism

SERVPRO® of New Orleans Uptown & Mid-City is faster to any size disaster in the Nashville community area because we are locally owned and operated. If you need us anytime, contact us because we have 24-hour/7 days a week emergency service.

Our highly-trained and certified technicians are specialists in using technologically advanced products. We use OSHA-approved cleaning agents, and innovative techniques to restore your home or business to a preloss condition.

You can trust SERVPRO® of New Orleans Uptown & Mid-City to keep your property’s appearance safe and healthy for your family, staff, and clients. Do you need help with your insurance claims, we provide a stress-free claims process by helping to manage the insurance paperwork process. 

Out With The Old & In With The Clean!

1/9/2020 (Permalink)

Kitchen area of a clean apartment Call SERVPRO® of New Orleans Uptown & Mid-City 504-468-3047!

Turn Your Vacancies Into Filled Rooms Faster With Our Cleaning Services!

Time can go by in the blink of an eye, particularly when it comes to preparing a recently rented space for the next tenant.

Apartment building managers: your days of desperate calls and getting on your own hands and knees to scrub the crevices of vacated apartments are over. SERVPRO® of New Orleans Uptown & Mid-City is ready for your next moment of need.

SERVPRO® is well known for our large-scale services, including repair and restoration of property damaged by fire, water, mold, and natural disasters. We're also New Orleans’  top choice in professional cleaning for office spaces and commercial facilities. However, we're about more than large-scale services. Our services are just as useful for the single bedroom apartment as they are for the big box warehouse.

No matter the state the former tenant has left the apartment, we've got the supplies and services needed to get the job done. For carpet and upholstery, SERVPRO® of New Orleans Uptown & Mid-City can remove unwanted dirt and dust that hide far below the surface using state-of-the-art equipment. When it comes to making an apartment like new, deodorization is key. We have the experience and knowledge to identify the source of unwanted odors and use the proper, fast-acting products that will eliminate them fast! We also get to those hard-to-reach places, like air ducts with dirt buildup. We can clean and restore your air ducts and HVAC systems to improve indoor air quality and ensure that heating and cooling systems function properly.

As a locally owned and operated business, we have the customer service and experience needed to make an apartment space like new. We also have the equipment, network, and training to do the job faster than any other cleaning service in New Orleans and surrounding areas. At SERVPRO® of New Orleans Uptown & Mid-City, we are faster to any disaster.


Did a recent tenant leave one of your apartments in poor condition? Or simply expecting a resident to move soon? SERVPRO® of New Orleans Uptown & Mid-City  offers the fast service and experience you need to get the job done. Not sure where to start? Call us with your questions at 504-468-3047

Water Damage Strikes Fast, But So Do We!

1/8/2020 (Permalink)

Flooded floor with floating rubber duck SERVPRO® of New Orleans Uptown & Mid-City makes removing standing water first priority when beginning the water damage restoration process.

SERVPRO® of New Orleans Uptown & Mid-City Suggests to Contact Us Immediately Upon Discovering a Water Leak for Fast Mitigation

Sometimes water emergencies are splashy affairs, with dramatic breaks in water mains or flooding from appliances in your  home. More frequently seemingly minor leaks or loose connections in plumbing slowly create severe water damage scenarios. The skilled water damage technicians on our crews know how to mitigate the loss no matter what the cause.

When plumbing fails in a residence, the resulting water damage can be a build up of days, weeks, or years of obscured drips or seepage. The compromised pipes and fixtures and the resultant damage may remain hidden for a time, but eventually, the harm done makes itself known. Drywall crumbles, flooring warps or buckles, and microbial growth can become evident. Our highly-qualified water damage restoration experts employ effective strategies mastered in IICRC courses to reverse and resolve the problems.
 
Assessment of the damage is the first task undertaken. Water can take unexpected paths, and SERVPRO® of New Orleans Uptown and Mid-City  crews investigate the evidence observable thoroughly so that we address all the aspects of the incursions. If necessary, we remove sections of drywall or pull off the kick plates beneath cabinets to expose the damage. Our employees employ moisture meters and infrared scanning devices to scope out the area, including locating hidden caches of water that collected between walls, under floors, and above ceilings.
 
We operate powerful wet vacuums to extract the water puddled or soaked into porous furnishings like carpeting or upholstery. Then we use the moisture baselines measure by electronic meters to determine drying goals aimed at reducing moisture to normal levels in structural components and fixtures. SERVPRO® of New Orleans Uptown and Mid-City crew members position air movers and dehumidifiers to achieve the drying goals, adding heat to create the balance needed to move moisture out of saturated items.
 
Throughout the water damage mitigation process SERVPRO® of New Orleans Uptown and Mid-City  technicians are on the lookout for secondary issues such as microbial growth. Water intrusions that exist more than 24 to 48 hours provide mold spores the fuel needed to grow and multiply into full-blown colonies, often hidden with the slow leaks.
 
Of course, we also arrange for repair or replacement of the plumbing fittings that were the source of the water damage. SERVPRO® of New Orleans Uptown and Mid-City recommends inspection of pipes on a regular basis to ensure no further water damage in your home.
 
SERVPRO® of New Orleans Uptown and Mid-City  offers full-service water damage mitigation, including water removal and structural drying. Call us at: (504)-496-0193 as soon as the water incursion is noted for an experienced production team member to conduct an assessment.

Call SERVPRO® of New Orleans Uptown & Mid-City Immediately After A Water Loss

1/8/2020 (Permalink)

Room flooded with water Call SERVPRO® of New Orleans Uptown & Mid-City for any help you may need. Our service line is always available day or night! 504-468-3047

Water Damage in New Orleans Homes and Apartments Means Higher Humidity Levels

When a broken pipe happens inside your home, water coming out in a steady stream floods the area rapidly. Lost water like this can evaporate fast enough to cause other problems inside your home in New Orleans. High amounts of water vapor can lead to a range of issues, from microbial infestations to loosened wall coverings.

We help property owners stabilize their home's humidity levels, which can prevent water damage in New Orleans from developing. We use thermal imaging equipment to locate water leaks, trapped water, and areas with higher-than-normal amounts of moisture content. Our drying equipment includes pumps of different sizes, air movers, desiccant machines, and dehumidifiers. Air scrubbers also play a role in making your home secure again, "Like it never even happened."

Water damage that occurs after water loss events can happen anywhere inside the house. Water does not stay confined to only the area where the pipe broke. This is why we use thermal imaging equipment in looking for damaged areas that might remain undetected otherwise. Peeling paint on ceilings is more evident than mold hidden inside wall spaces and under cabinet bottoms. However, both need mitigation and cleanup work to keep your home healthy.

When homeowners call us immediately after an incident, we can extract the water and completely prevent water damage from spreading to other areas of the home. This process may seem highly intensive, but we must ensure that we extract the water as it spreads. Water travels to drier locations steadily, but extraction efforts can significantly slow this down.

Extracting water is only part of the work, and we set up the other machinery to ensure that water cannot settle in any location. Trapping it as either a liquid or as vapor in the air re-establishes dry conditions again. When a slow leak and not a broken pipe with sudden water loss caused the problem, we use similar methods. Either way, we restore dry conditions that protect your home from the effects of water damage.

SERVPRO® of New Orleans Uptown & Mid-City performs both preventative work against water damage and mitigation where current damage exists. Contact us for more information by calling (504) 468-3047.

Do You Have a Funky Smell In Your Condo?

1/8/2020 (Permalink)

Women holding her nose Get rid of those funky smells and call SERVPRO® of New Orleans Uptown & Mid-City! 504-468-3047

Do you have a new tenant moving in, but can't get rid of a funky smell? Well have no fear SERVPRO® of New Orleans Uptown & Mid-City is here! 

You may be dealing with some unpleasant odors in your condo. Funky smells from pets, foods, cigarette smoke or just plain old grime can make life in a small-sized living space truly unbearable. As renovation and home repair experts, here at SERVPRO® of New Orleans Uptown & Mid-City we have a lot of experience in handling interior odor situations. Today, we would like to list some tips for you that can help you when deodorizing your condominium. 

  • Clean every surface, including behind your refrigerator and stove, and consider replacing your shower liner, bed linens, and mattress pad, too. Pantries and vanities can often hold old food and products that emit smells due to their age, so purging these items can really help. 
  • Make sure you clean fabrics like drapes, throw pillows, and zippered upholstery according to their cleaning instructions. Any rugs or carpeting should be professionally cleaned for a fresh start. SERVPRO® of New Orleans Uptown & Mid-City employs all the necessary equipment for deep carpet-cleaning. 
  • A fresh coat of paint can also go a long way toward making your condominium smell and feel like new. Clean and flat neutral colors will make your condo seem larger, as well.
  • Pet odor has become the most common problem stinking up people’s homes, and has actually surpassed cigarette smoke! People smoke in their homes less often these days because they don’t want their furniture to soak in the smell. Smoke-free condominiums have a premium over smokers’ units, so your property manager will really appreciate your choice to smoke outside, too. When it comes to your pets, make sure they are using the proper facilities for their needs, and make sure to empty the litter box daily to help deodorize your condominium. 

In a smoker’s residence, there can be instances where the smell becomes so entrenched that the sheetrock of walls has to be redone to avoid the home being completely devalued. If that is a possibility in your case, SERVPRO® of New Orleans Uptown & Mid-City can help you to deodorize your condominium. We specialize in carpet cleaning and large scale cleanups.

Fire Prevention Safety Tips

1/8/2020 (Permalink)

Heater turned on For more fire prevention tips, or if a fire does occur in your home call SERVPRO® of New Orleans Uptown & Mid-City 504-468-3047.

As the temperature drops throughout New Orleans, we find ourselves staying bundled up and inside  warm and cozy in our homes. However, this is also the time of year when people start to bring out extra sources of heat to warm their home. The U.S. Fire Administration (USFA) gives us a list of other heat sources available, as well as how to stay safe this winter while using them.

  • Space heater
    • Keep anything that can burn or catch fire at least three feet away at all times.
    • Buy a space heater that has an automatic power-off, especially for if the heater tips over accidentally.
    • Do not keep the heater on when unattended or while sleeping.
    • Plug the heater directly into an outlet instead of using an extension cord or power strip.
  • Fireplace
    • Do not burn paper in your fireplace. This can cause small, burning particles to fly into the living area.
    • Keep a screen in front of your fireplace to prevent embers from flying out into the living space.
    • Never leave a fire unattended while sleeping or when out of the house.
    • When cleaning out the ashes from the fireplace, make sure to dispose of them in a metal can with a lid that’s at least three feet away from your Nashville home.
  • Wood-burning stove
    • The wood-burning stove is treated much like a fireplace with the same rules that apply, but with a wood-burning stove, there is also the chimney that comes into play.
    • Have your chimney inspected and cleaned at least once a year by a professional.

Don't Let The Soot Settle In Your Home!

1/8/2020 (Permalink)

house covered in soot Call SERVPRO® of New Orleans Uptown & Mid-City for any of your soot removal needs! 504-468-3047

The time to act on fire damage restoration is unfortunately right after the disaster happens. At the time of the devastating incident, many people are not in the right state of mind to act quickly and get the area cleaned up and restored. This is where companies, such as SERVPRO® of New Orleans Uptown & Mid-City, come into play and help take care of the damage that has been done. According to the Institute of Inspection, Cleaning and Restoration Certification, delays in fire damage clean up can have serious consequences. Acidic soot residue can cause permanent damage to areas of the household over time.

Within minutes of the fire being extinguished: The residue can cause a discoloration to materials such as, plastic, marble and alabaster.

Within hours: The acidic soot residue can cause permanent discoloration or yellowing of furniture in the household, such as bath fixtures, countertops and unpolished metals.

Within days: Walls and flooring can start to be affected. The soot will cause discoloration of walls and corrosion of metals throughout the home. Flooring that is made out of vinyl or wood must be replaced or refinished and any clothing or upholstery will most likely be permanently stained.

Within weeks: Carpet can become unsalvageable and objects such as silver-plated fixtures, glass, crystal or china will become etched due to the long exposure to the residue.

Although the restoration process can be done with extensive vacuuming and cleanup, it is a process that sometimes requires the proper equipment and time to get the job done. Restoration companies have the equipment to help save you hundreds of dollars in valuables and time to get the job done effectively and efficiently. With the proper tools, there is more chance for the removal of stains, damage and odor removal to take, leaving you with less of a headache and salvaged items.