Recent Posts

How Do Experts Clean Up Sewer Damage?

5/5/2022 (Permalink)

How Do Professionals Repair Sewer Damage?

Water leaks in a commercial property can be either uncontaminated, such as a leak that originates from a broken supply line, or contaminated from flooded toilets or a sewer backup.

Sewer cleanup involves contaminated water that may contain potentially dangerous substances such as chemicals or microbes and should be performed by certified professionals. Cleanup and restoration experts will follow several steps in commercial properties that have recently experienced a leak involving contaminated water.

As soon as a commercial property experiences a sewage leak, you should call a plumber and address the source of the problem. Once the leak has stopped, contact a company that specializes in cleaning up sewer damage in commercial properties.

1. Contain the leak and remove water and sewage: Cleanup experts will remove excess water and any traces of solid waste from the affected area to prevent water and sewage damage from spreading or worsening.

2. Clean and disinfect the affected area: Professionals use industrial-grade sewer cleanup equipment and may depend on pump sprayers or foggers to eliminate the presence of dangerous bacteria.

3. Dispose of ruined contents: Any materials that cannot be cleaned and decontaminated should be removed as soon as possible and replaced.

4. Drying and decontamination: Experts will thoroughly dry the affected area and decontaminate items that are capable of being salvaged.

5. Restore the area and contents: Restore the cleaned, disinfected, and dried area and contents to pre-damage conditions.


You can depend on the expertise of a certified sewer cleanup service to ensure that your facility is cleaned, disinfected, and dried in compliance with health and safety standards. If you are dealing with a sewage leak in a commercial property located in New Orleans, LA a sewer damage restoration company can help you ensure that your commercial structure is clean, dry, free of mold, and safe for tenants and visitors.

Preventing Springtime Water Damage in New Orleans

4/28/2022 (Permalink)

We all know the old saying, "April showers bring May flowers." With springtime comes heavy downpours, which can bring unwanted surprises to light on your property like roof leaks or water that comes through your home's foundation. Soggy carpets and dripping ceilings often lead to water damage. Have no fear! Taking the following steps can help prevent water damage in the spring.

Tips to Prevent Springtime Water Damage

  • Groom your gutters. Keep the flow flowing! By cleaning your gutters and keeping them damage-free, water will be directed away from your house with downspout extensions.
  • Cover up! Using plastic covers around window wells can keep rain from seeping in.
  • Show your roof some love. Give your roof some much-needed TLC by replacing missing singles, any damage from storms or weather, and keep flashing sealed. We promise it's worth the effort!
  • Be an Einstein landscaper. When putting decoration or landscaping around your home, make sure to slope the ground away from your foundation. This will help prevent water from pooling and causing future water damage issues.
  • It's all about the foundation. By repairing cracks and holes in your home's foundation as soon as they are found, you can keep the water away and minimize your odds of water damage!

Here at SERVPRO of New Orleans Uptown & Mid-City, we know that water damage can be a hassle. If you follow the above tips, you might just save yourself from seeing our bright green vans. Whether you use our tips or not, water damage can still happen. That's where we come in!

Give us a call at (504) 468-3047 at any hour of the day! We've got technicians at the ready to help you in your time of need.

Removing Tobacco Odor From Your NOLA Home

4/12/2022 (Permalink)

After years of smoking in a home, walls and contents become blemished and develop bad odors, and professional cigarette smoke odor removal is often necessary. Cigarette smoke also penetrates more odor-absorbing objects, such as carpets, upholstery, bedding, clothes, and many more.  

Additionally, the HVAC system of a building carries the smoke odor and chemicals throughout the structure. The affected surfaces will become unpleasant to look at and the odors may disturb many people.  

Ultimately, tobacco residue is extremely hard to remove and requires professional equipment and services. But, if you want to DIY, here are a few tips for cigarette smoke odor removal.  

DIY Cigarette Smoke Odor Removal from Homes  

To eliminate cigarette smoke odor, you must thoroughly clean the tobacco smoke residue from every surface and corner in the home:  

  • First, open all windows and doors to let as much fresh air in as possible.  
  • Clean or replace the air filters, furnace filters, and AC filters.  
  • Clean walls and ceilings using products with ammonia and glycol — two ingredients that neutralize bad odors. Let the walls dry and check if the odor persists.  
  • If you can still smell cigarette odor after cleaning, repaint the walls and ceilings with latex paint. Use a sealant designed to lock in odors before painting.  
  • Clean everything in the home: floors, windows, carpets, furniture, upholstery, draperies, blinds, and other household surfaces, fixtures, and items.  

Short-term, less expensive, cigarette odor removal solutions  

  • Use an air purifier in your home.  
  • Sprinkle baking soda on the carpets, leave it overnight to absorb bad smells, and vacuum it the next day.  
  • Place saucers of white vinegar/ coffee/ activated charcoal/ citrus peels around the house and leave them overnight to neutralize the smell.  
  • Get indoor plants which can absorb up to 87% of indoor pollutants.  
  • Use scented or non-scented candles.  

Completely removing cigarette smoke odor from a home is a very time-consuming and complicated process. If the situation is severe, call a professional smoke remediation specialist, such as SERVPRO of New Orleans Uptown & Mid-City, to remove the odor. We provide complete smoke cleaning and sanitation, professional deodorization, as well as duct cleaning services. 

Addressing the Smoke Smell in Your Home After a Fire

1/27/2022 (Permalink)

When you experience a house fire, the damage can be devastating. Beyond the charred materials from flames is the lingering smell of smoke. Smoke damage can often be one of the most widespread effects to contend within your home after a fire. While there are other concerns to address after a fire that often take precedent for restorations and mitigation, restoring damage to your property should include addressing the smoke to get your home back to normal.

Much of the cleanup and restoration after a fire in your New Orleans home focuses on cleaning and smoke odor removal. Indoor air quality is also a primary focus for our SERVPRO® professionals once the first responders have left. We work quickly to establish our purification equipment such as air scrubbers and hydroxyl generators to run the available air through HEPA filters overtime to begin pulling smoke particles and soot from the environment and reducing hazards or risks of exposure without respirators.

How we address smoke damage

Smoke damage often depends on the type of smoke that impacted your home during the fire. Dry smoke results from high heat but is also a residue that is much easier for technicians to clean with dry and wet sponges on the coated surfaces. Wet smoke leaves a thick residue on surfaces and contents, which often requires specialized equipment to clean and deodorize fully. This kind of smoke damage is definitely best left to the experts! The heat generated by a fire impacts the actual penetration of soot particles into porous materials like drywall and fabrics.

Getting rid of the lingering smell of smoke

Improving the odors in your home after a fire is also a concern for our team, but these steps often follow reconstruction and other restoration efforts. Waiting for deodorization allows our technicians to leave your home completely cleaned and odor-free. Our thermal foggers can often do the greatest amount of deodorization, as these machines are suitable to use in open areas, fabrics, soft materials, and work to remove odors from surfaces as well. 

If you experience a fire, our team can arrive quickly to help lessen the damage and prolonged impact of a fire emergency, and work to eliminate the presence of smoke damage. Give us a call!

3 Things To Avoid After a Flood

1/26/2022 (Permalink)

How To Handle Flood Damage

When storms send floodwater into your New Orleans home, you don't always know what to do. When is it safe to return to your house? Can you start the cleanup on your own? How you handle a flood will depend on the severity of the damage. It can be helpful to call about storm damage services right after the storm has left your area. You should also try to avoid doing the following:

1. Walking Into Standing Water

Did you know that 6 inches of moving water can cause you to lose your footing? Because even shallow waters can be dangerous, you should avoid walking into any standing water. Your flooded home may be full of stagnant water, but you should still avoid going into it. If the electricity is on, the water could be charged. Stormwater could contain dangerous contaminants, too.

2. Waiting To Schedule a Cleanup

Do you want to try to tackle the water damage on your own? Unless you know how to effectively remove flooding and humidity from your house, you should turn to a professional. The sooner you can schedule your cleanup, the better it will be for your home. If you wait too long, you may have increased mold growth in your space.

3. Returning to Your Home Too Soon

While you want your life to return to normal, you need to make sure the flood water is completely gone before you return. Going home too soon can make it harder for the cleanup crew to properly remove excess humidity. The cleanup may require building materials to be replaced, which can leave your home dusty. If you wait until the entire process is finished, you can return to a more normal life right when you move back in.

Storm flood water may cause you to leave your home until the damage can be fixed. Taking the wrong steps after this type of flood can make the restoration process harder than it has to be, so remember what not to do.

How House Fires Start | SERVPRO® of New Orleans Uptown & Mid-City

1/26/2022 (Permalink)

No one wants to see their home caught in a blazing, unpredictable fire. We all try every day to make wise decisions to help prevent this from happening.

However, despite increased awareness of fire safety, more than a quarter of all reported fires still occur in the home.

Let’s work together in getting that number down by recognizing and staying aware of the top causes of house fires.

Cooking. Cooking is the leading cause of house fires and injuries, with unattended cooking primarily to blame. The best thing you can do to help prevent a fire is to stay in the kitchen while preparing food.

Heating equipment. Heating implements like portable space heaters are another main culprit in helping cause house fires. There can be a combination of things that can cause this, including mishaps and malfunctions. Placing heaters too close to something flammable is also a leading culprit in fires.

Electrical fires. Faulty wiring or a higher usage of electricity (especially in older homes) can also contribute to house fires. Something as simple as placing a higher wattage bulb into a lamp that requires low wattage or having frayed wiring can increase the risk of a house fire.

Intentional fires. According to the National Fire Protection Association, arson is the leading cause of fire property damage in the United States.That means someone purposefully set a fire intent on destruction, rather than a fire set for other reasons that simply got out of hand.

Smoking materials. This particular risk is only responsible for 5% of house fire occurrences, but it’s the leading cause of civilian fire deaths. These fires are particularly deadly because they often occur when someone who is smoking falls asleep.

Regardless of the cause, SERVPRO of New Orleans Uptown & Mid-City is here for you if your home is affected by fire. Contact your local team today to see how we can help.

How SERVPRO of New Orleans Uptown & Mid-City Can Help With Mold Damage

1/21/2022 (Permalink)

It is not uncommon for a home that has sustained water damage to also develop black mold. If you discover mold in your home, you will likely need the services of mold remediation experts. These certified technicians take care of your mold problem and get your home back to normal, and they use the following five steps to do so.

1. Protection

Before they begin the mold cleanup process, technicians use protective gear to cover their eyes, nose, mouth, and skin. This keeps the increased number of spores in the air out of their airways and sensitive membranes.

2. Containment

To take control of the black mold problem, the specialists must make sure it doesn't contaminate other areas of the house. They restrict airflow from the damaged section and seal it off with thick plastic sheets.

3. Demolition

If mold has attacked a wall or other porous surface, the area will have to be replaced, but first, it must be torn out. Clearing out the parts that have mold damage is essential to fixing the problem.

4. Sanitation

The remaining structures must be sanitized before it's safe for family members and pets to reenter the home. Technicians may use anti-microbial chemicals to neutralize any germs that are present. They may also use gamma irradiation to sanitize documents or books.

5. Dehydration

This term is bad news when applied to a person, but when applied to a house, particularly one that has prior mold issues, it can be a godsend. A dry environment is less likely to be hospitable to mold.

A black mold problem in your home is best handled by certified professionals who specialize in mold remediation. They have the knowledge and the tools to work through the steps of the process efficiently. They can quickly assess the situation, answer any questions you have, and decrease the chances of mold growth returning.

Give us a ring if you are experiencing mold damage. 

Commercial Duct Cleaning | SERVPRO of New Orleans Uptown & Mid-City

1/17/2022 (Permalink)

The heating, ventilation and air conditioning (HVAC) system in a commercial building serves an important function. The HVAC system brings in heating and cooling throughout your facility. As any employer knows, it’s important to keep your employees comfortable and happy. Regular cleaning of your HVAC ducts is an important maintenance measure in your building. Here’s why:

Having your air ducts cleaned decreases the number of airborne particles in your building. As air passes through the HVAC system, contaminants such as dust and pollen accumulate in the ducts. An excessive amount of these substances can cause allergies for some.

Frequent changing of filters helps control this problem, but some particles get past the filters. Duct cleaning reduces the amount of these fine particulates in the system, leaving you with healthier air. We use specialized tools to agitate the dust from the duct walls, and a HEPA-filtered vacuum unit to collect it from your system.

Air Duct Cleaning Conserves Energy

A clean HVAC system simply works more efficiently than a dirty one. If properly and thoroughly cleaned, it can reduce the costs of running your HVAC system. It can also increase the useful life of your air conditioner and furnace. Performing routine commercial air duct cleaning can help improve airflow, help your system to work more effectively, and use less energy.

SERVPRO of New Orleans Uptown & Mid-City specializes in cleaning commercial and industrial air ducts. Call our office today to set up your free estimate at (504) 468-3047.

Do's and Don'ts of Fire Damage Clean Up in Your New Orleans Home

1/17/2022 (Permalink)

When a fire happens in your home, it’s a scary moment. After your home has been released, and you are allowed to re-enter it, seeing the damage for the first time can be shocking. Your first instinct is to start touching damaged items and attempting to clean them. But we advise highly against that, as it can cause more damage by doing so. There is a lot to know when it comes to a fire clean-up. 

Do:

  • Wear gloves before touching anything. Oils in your hands can permanently set soot.
  • Limit movement in the house to prevent particles from being embedded into upholstery and carpet.
  • Place dry, colorfast towels or old linens on rugs, upholstery, and carpet traffic areas.
  • If the electricity is off, empty freezers and refrigerator completely. Prop doors open to help prevent odor.
  • Wipe soot from chrome on kitchen and bathroom faucets, trim, and appliances. Then protect these surfaces with a light coating of lubricant.
  • If heat is off during the winter, pour RV antifreeze in sinks, toilet bowls, holding tanks, and tubs to avoid pipe and fixture freezing.
  • Wash both sides of your house plant leaves.
  • Change the HVAC filter. Leave the system off until trained professional checks the system out.
  • Tape a double layer of cheesecloth over air registers. This stops particles of soot from getting into the HVAC system.

Don’t:

  • Attempt to wash any walls or painted surfaces until you talk to a SERVPRO professional.
  • Attempt to shampoo carpet or upholstered furniture without consulting with a SERVPRO professional.
  • Attempt to clean any electrical appliances. They may have been close to the fire, heat, or water source.
  • Consume any food or beverages that may have been stored close to a fire or heat source.
  • Turn on ceiling fixtures if the ceiling is wet. The wires may be wet or damaged and it could cause electrical shock. Air movement may cause secondary damage.
  • Attempt to clean smoke-damaged laundry. If sending garments to a dry cleaner, make sure they specialize in fire/smoke-damaged materials.

SERVPRO of New Orleans Uptown & Mid-City is here for you, to help you during your difficult time. We are trained and certified to assess and restore your loss. Call us at (504) 468-3047 for your free evaluation.

Why Is Drywall Removed After a Water Loss?

1/13/2022 (Permalink)

Why does drywall need to be removed and not dried after a water loss?

In most cases, drywall can be dried within 3 to 5 days when drying equipment is placed by a restoration company.  However, in some cases, the drywall will require removal due to certain circumstances during water damage.  

  • If drywall is affected by "grey or black water" that carries contaminates- The drywall will have to be removed and replaced. Examples of this type of water can be found here.
  • If drywall has wet insulation in the wall cavities, the drywall and insulation will have to be removed and replaced.  
  • If drywall has double layers, the Drywall's layers will have to be removed and replaced.
  • If drywall was not professionally dried and secondary damages occurred- The drywall will have to be removed and replaced.

Suffering from a water loss is never easy, but we are here to help minimize the impact it has on your family. Give us a call 24/7 to see how we can help mitigate any water damage your home or business may experience!